RETURNS & EXCHANGES

RETURN POLICY

Returns are accepted within 14 days of receipt, we will not offer refund past this date. No exceptions. All merchandise must be unworn and unwashed. Merchandise must have all original tags attached onto garment. No refunds will be given if tags are off. After purchase at checkout, customers deemed agreement to the terms mentioned.

All *SALE* items are final sale.

*** WE DO NOT REFUND MERCHANDISE PURCHASED IN OUR BOUTIQUES! 

For in-store return policies, please see your store receipt or speak with a cashier.

 

 

Steps to Refund Merchandise

  1. Mail items out to: *Mandatory to include TRACKING # in package and in e-mail

    MODLOOK 29
    10909 Kinross Ave,
    Los Angeles, CA 90024
    TEL: (310) 208-2929

    2.  Email shop@modlook29.com your order number as well as your tracking number for the shipment of your returned goods.

       

      Additional Terms of Service

      1. All marked SALE items are final sale and cannot be returned.
      2. Items will be shipped with tracking number within 24 hrs of purchase.
      3. Be sure that shipping and billing addresses are correct. Modlook 29 LLC will not be responsible for
        missing packages or incorrect address inputted at checkout. We will not be liable for missing packages,
        all purchases will be delivered to given address with tracking number.
      4. We strive to keep a good relationship with our customers and our prospective customers. We hope to
        provide fast and efficient service together with fashion forward affordable pieces.
      5. All pictures in Modlook29.com are copyrighted and cannot be used for other business purposes. All
        personal use of the pictures would have to be link back to the site. Legal action will be taken if there is
        failure to comply to this term.
      6. We will refund a customer if purchase is made when item runs out of stock.

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